Disclosures.

1. Our role: brokerage, not lender

Nex Financial Inc. operates as a commercial finance brokerage in Canada. We do not lend our own capital. We submit applications on behalf of Canadian businesses to a network of third-party lenders, equipment finance companies, factoring companies, and alternative funders. Each funder makes its own credit decision under its own underwriting policies and offers terms in writing in a separate signed document.

Nothing on this Site is, or should be construed as, an offer of credit by Nex Financial. The presentation of products, indicative ranges, and approval timelines is informational. Approval, terms, and pricing are at the sole discretion of the funder.

2. How we get paid

Our compensation may take one or both of the following forms:

• Lender-paid commission. The funder pays us a percentage of the funded amount (typically 1%–5%, varying by product, lender, and facility size). This commission is paid by the lender out of its own margin and does not change the rate, term, or fees you receive from the lender.
• Broker fee paid by the client. On certain larger or non-standard files, we may charge a transparent broker fee disclosed in writing in advance and either deducted from funding proceeds or invoiced separately. We do not charge upfront, application, or "discovery" fees.

Before any commitment, you will receive a written summary that itemizes (a) the lender's pricing and fees, and (b) any compensation Nex Financial will receive for that file. You may decline at any time before signing the lender's commitment.

3. Our lender network

We maintain ongoing relationships with Canadian banks, credit unions, equipment finance companies, factoring companies, and alternative funders. The composition of our lender panel changes over time. Inclusion of a lender in our network does not mean we recommend that lender for every file; we route each application based on file profile, asset class, jurisdiction, and prevailing lender appetite. The funders are independent third parties; we are not their agent in any general sense and do not bind them.

4. Conflicts of interest

Different lenders may pay different commission rates. To prevent that economic difference from biasing recommendations:

• We document the file in writing before lender selection, including the reasons we believe a particular structure is the best fit.
• Our advisor compensation is not tied to lender-specific commission rates; advisors are not paid more for steering files to a higher-paying funder.
• Where two or more funders are credible matches, we present them to the client and let the client choose.

5. Rates, fees, and figures shown on the Site

Examples and figures shown on the Site — including "factoring from 1.5%," "lines of credit up to $3M," "Prime + 12%," "24-hour decisions," and "funded in days" — reflect outcomes Nex Financial has arranged for previous clients under specific facts. They are illustrative ranges, not promises.

Your actual rate, fee, term, and timeline depend on factors including your business profile, time in business, revenue, credit history, asset quality, customer concentration, jurisdiction, prevailing market rates (including the Bank of Canada's published policy rate), and the funder's underwriting at the time. Lower rates within a stated range are typically reserved for established borrowers with stronger profiles.

"Prime" refers to the prime lending rate published by Canadian chartered banks. Prime moves with monetary policy and is not set by Nex Financial. Where a facility is priced as "Prime + X%," your effective rate will move when Prime moves.

6. AML, KYC, and identity verification

Nex Financial complies with applicable Canadian anti-money-laundering and anti-terrorist-financing legislation, including the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and the regulations administered by FINTRAC. We may verify the identity of principals and beneficial owners of borrowing entities, screen against sanctions lists, and report transactions where required by law.

7. Credit checks and credit reporting

With your express consent, we (and the funders we submit your file to) may obtain consumer and commercial credit reports from Equifax Canada, TransUnion Canada, or other reporting agencies. Multiple lender pulls within a short window are typically scored as a single inquiry by the bureaus, but we cannot guarantee how each bureau treats them. Funded facilities may be reported by the funder to commercial credit bureaus.

8. Advertising disclosures

Where this Site or our marketing materials reference specific products or rates, we follow the principles of clarity and accuracy expected under federal and provincial consumer protection legislation. We do not knowingly publish misleading representations. If you believe any statement on the Site is inaccurate, please contact us so we can review.

9. Testimonials and case studies

Any testimonials, case studies, or client outcomes shown on the Site reflect the experience of specific clients under specific circumstances. They are not a guarantee or prediction of results for any other business. Where individuals or businesses are quoted, we obtain their consent to do so. Anonymized case studies use rounded figures and removed identifying details.

10. Complaint process

If you have a complaint about Nex Financial — including how we handled your file, the conduct of an advisor, the accuracy of information we provided, or how we treated your personal information — we want to hear about it.

1. First, contact us. Email complaints@nexfinancial.ca or call (855) 900-0639. We will acknowledge within two (2) business days and aim to resolve within ninety (90) days.
2. Escalate within Nex. If you are not satisfied with the response, ask for the matter to be escalated to a Director.
3. External recourse. If you remain unsatisfied, you may contact the appropriate external body. For privacy matters, the Office of the Privacy Commissioner of Canada. For consumer protection matters, the Government of Ontario's Consumer Protection office. For matters concerning a specific funder, that funder's own complaint process or its applicable regulator.

11. Regulatory information

Nex Financial Inc. is a corporation incorporated in Canada with its head office in Toronto, Ontario. Commercial finance brokerage to business borrowers is not subject to the same registration regimes that apply to consumer mortgage brokerage in most Canadian provinces. Where any provincial registration or licensing requirement does apply to a particular product or transaction, we comply with it. We do not provide investment, securities, or insurance advice and are not registered as an investment dealer, exempt market dealer, or insurance intermediary.

12. Contact

For questions about these Disclosures, including how compensation was calculated on a specific file, contact:

Nex Financial Inc.
Compliance & Disclosures
3080 Yonge Street, Suite 6060
Toronto, ON M4N 3N1
Email: compliance@nexfinancial.ca
Phone: (855) 900-0639

See also: Privacy Policy · Terms of Use